The Information We Collect
Registered Users: For you to actively participate in the Fiestah Services, you will be required to become a registered user (“Organizer”) and submit certain personally identifiable information (“Personal Data”). Once you provide us with your required Personal Data, you are no longer an anonymous Visitor and you consent to the transfer and storage of such information on our servers. Personal Data that we collect includes, but is not limited to: your first and last name, date of birth, password, email address, street address, time zone, telephone number, mobile phone number, photographs you upload, all transactional information based on your activities using our Applications, any correspondence sent to us, and/or any additional information that you decide to include in your user profile.
When you respond to an organizer's Service Request, all of the Business Information is displayed to the Organizer that is making such Service Request. Therefore providing additional information beyond what is required at registration is entirely optional, but may enable Vendors to market their services more effectively and win more bids on Fiestah. Also, when you provide Fiestah with your mobile phone number, you may receive notifications from Fiestah about new Service Requests and/or updates or modifications to your existing Service Requests. You may sign-up for and/or modify the manner in which you receive Fiestah notifications via notifications preference page.
Surveys and Contests: Occasionally, Fiestah may conduct surveys or contests and Fiestah will collect information from these efforts. Surveys and contests are optional, and if you choose to respond your responses will be kept anonymous. These surveys may be conducted by and processed through third parties. Similarly, Fiestah may offer contests to qualifying users of Fiestah.com in which Fiestah asks for Personal Data. Except with respect to any survey partners, none of the survey results are shared with third parties in a personally identifiable form. Information Fiestah gathers through a contest may also be disclosed to third parties as necessary for prize fulfillment and other aspects of any contest or similar offering.
Anonymous Data: Fiestah may create Anonymous Data records from your Personal Data by excluding information that makes the information personally identifiable to you (such as your name). We may use this Anonymous Data to analyze inquiry, request and usage patterns so that it may enhance our Applications. Fiestah reserves the right to use and disclose Anonymous Data to third parties in its discretion. Anonymous Data does not permit the identification of individual persons.
How We Use the Information We Collect
In general, we may use information that we collect about you to:
- deliver the products and services that you have requested;
- manage your account and provide you with customer support;
- perform research and analysis about your use of, or interest in, our products, services, or content, or products, services or content offered by others;
- communicate with you by email, postal mail, telephone, and/or mobile devices;
- send newsletters about products or services that may be of interest to you;
- communicate with you with regard to partially completed service requests or job offers;
- develop and display content and advertising tailored to your interests on our site and other sites;
- create Anonymous Data records from such information;
- verify your eligibility for and deliver prizes in connection with contests and sweepstakes;
- enforce our Terms and Conditions;
- manage our business; and
- perform functions as otherwise described to you at the time of collection.
In addition, Fiestah may use your contact information to provide you with information about new and existing services and/or products that we think may interest you.
If you decide at any time that you no longer wish to receive such information or communications from us, please follow the unsubscribe instructions provided with our communications and our Site, here.
Sharing the Information We Collect
Circumstance under which we may share your personal information:
To Provide Information to Vendors: We may share your personal information to match a Service Request of an organizer with a service/product offered by a Vendor. Sharing this information with Vendors allows them to provide you with an accurate Quote on a Service Request. The information shared between Organizer and Vendor is not used for any purpose other than to facilitate communication and the exchange between Organizer and Vendor. Such personal information may include your username, the type of service and/or product requested, the description of the service and/or product requested, the date of the event, and any photographs pertaining to the Service Request. Once you accept a Quote from a Vendor, additional information will be shared, including Personal Data such as the your full name, phone number, email address, and street address of the Service Request location.
To Provide Information to Organizers: If you are a registered Vendor, we may share your personal information with Organizers requesting services through Fiestah. Sharing this information with Organizers helps them to assess Vendor quality and to select the Vendor to perform the service they need. The information we share is generally the information in your Vendor Profile, with the exception of your address, contact phone number, mobile phone number, and email address. In addition, we share the Quote you submitted on the Service Request and any additional information you choose to provide to the Organizer such as appointment start times, private notes, and questions about the Service Request. If your Quote is selected by the Organizer, Fiestah will then share your address, contact phone number, and email address with the Organizer in order to facilitate communication about the scheduled Service Request.
To Facilitate Fiestah's Use of Third-Party Services: We engage certain trusted third-party contractors who work on behalf of or with Fiestah to help provide our services, including, but not limited to, hosting and maintenance, customer relationship, database storage and management, direct marketing campaigns and user credit card processing information storage. We will share your Personal Data information with these third parties, but only to the extent necessary to perform these functions and provide such services, and only pursuant to binding contractual obligations requiring such third parties to maintain the privacy and security of your data.
To Comply with Laws and Law Enforcement: Fiestah cooperates with all law enforcement inquiries, as well as other third parties, to enforce and comply with all relevant laws. We may disclose any information about you to government or law enforcement officials or private parties as we, in our sole discretion, believe necessary or appropriate to respond to claims, legal processes (including subpoenas), to protect the property and rights of Fiestah or a third party, the safety of the public or any person, to prevent or stop any illegal, unethical, or legally actionable activity, or to comply with the law.
In Connection with Business Transfers: Fiestah may sell, transfer or otherwise share some or all of its assets, including your Personal Data, in connection with a merger, acquisition, reorganization, sale of assets, or in the event of bankruptcy.
Changing or Deleting Your Account
If you are a registered user of Fiestah you can access, review and/or change your Personal Data. Simply sign in to the Site and click “My Account” and/or “Skill Profile” in the “Manage Profiles” section of our Site and follow the simple instructions. If you wish to delete your account, you must email firstname.lastname@example.org with your request and we will remove your personal information from view as soon as reasonably possible, based on your account activity and in accordance with applicable law. We do retain information from closed accounts to comply with law, prevent fraud, resolve disputes, troubleshoot problems, assist with any investigations, enforce our Terms & Conditions, and to take other actions otherwise permitted by law.
Fiestah is very concerned about safeguarding the confidentiality of your Personal Data. Fiestah will use commercially reasonable methods to keep Personal Data securely in its files and systems. Please note that with current technology, Fiestah cannot guarantee the security of your data as it travels over the Internet. You should note that in using our Applications, your information will travel through third-party infrastructures which are not under our control.
Links to Other Web sites
Our Applications may contain links to other Web sites. Fiestah is not responsible for the privacy practices and/or the content of any other Web sites to which our Applications link or which link to our Applications. The fact that we link to a Web site is not an endorsement, authorization and/or representation of our affiliation with that third-party. When you click on a link you may be taken to a location on the Internet that is not part of Fiestah. We do not exercise control over third-party Web sites and we encourage you to read the privacy policies or statements of the other Web sites you visit.
Fiestah does not knowingly collect or solicit personally identifiable information from or about children under the age of eighteen (18). If we discover or are otherwise notified that a minor under the age of 18 has provided us with personal identifiable information, we will use reasonable commercial efforts to promptly delete such information from our files. If you believe that Fiestah has any information from or about a child under the age of 18, please email us at email@example.com and we will take appropriate steps to remove such information from our files.
How to Contact Us
- By Mail
500 7th Ave
New York, NY 10018
- By Email