Welcome to Fiestah! Fiestah.com is owned and operated by Fiestah, Inc. (“Fiestah,” “Fiestah.com, ” “we” or “us”). We acknowledge and respect your personal privacy. This Privacy Policy is intended to inform you of Fiestah policies and practices regarding the collection, use and disclosure of personally identifiable information (“Personal Data”) you submit to Fiestah or which we gather when you visit our Site and/or use our services (“Site” and/or “Services” and/or “Applications”). Fiestah Applications include electronic mail, SMS, telephone, WAP, Mobile Application, Mobile Device and/or other electronic means.

Users of the Site are referred to herein as “Users” or “You”. Certain services, information or media, which you may access on the Site are provided by our third party providers, and protection of your information relating to such services will be governed by the privacy policy of such third-party. By visiting this Site, you are consenting to the collection, use, disclosure, and processing of your personal data described in this Privacy Policy by Fiestah or by third parties with whom Fiestah may have a relationship. This Privacy Policy is hereby incorporated by reference in the Fiestah Terms of Use. This Privacy Policy is effective as of July 10 2012.

On occasion, Fiestah may update this Privacy Policy from time to time as Fiestah.com changes and expands. If Fiestah makes changes to this Privacy Policy, the revised terms will take effect when posted by us and your continued use of Fiestah will signify your acceptance of the new terms.

The Information We Collect

Visitors: You may visit Fiestah without registering, logging in, or intentionally revealing any personal information about yourself (“Visitor”). However, when you visit our Site, we automatically record information that your browser sends whenever you visit a website “Log Data”). This Log Data may include, but is not limited to, your IP address, browser type or domain information, statistics on page views, the search terms you use, and advertisement data. Also, Fiestah can and will use IP addresses to identify a Visitor when, in its sole discretion, Fiestah determines it is necessary to enforce compliance with the certain policies or obligations, which include, but are not limited to: the Fiestah Terms of Use, the Fiestah Privacy Policy, court order(s), and/or criminal investigation(s).

Registered Users: For you to actively participate in the Fiestah Services, you will be required to become a registered user (“Organizer”) and submit certain personally identifiable information (“Personal Data”). Once you provide us with your required Personal Data, you are no longer an anonymous Visitor and you consent to the transfer and storage of such information on our servers. Personal Data that we collect includes, but is not limited to: your first and last name, date of birth, password, email address, street address, time zone, telephone number, mobile phone number, photographs you upload, all transactional information based on your activities using our Applications, any correspondence sent to us, and/or any additional information that you decide to include in your user profile.

Vendors: Vendors are parties that use the Fiestah Services to fulfill Organizers' needs and requests (“Vendors”). In addition to the Personal Data that we normally collect from our Organizers, when you register as a Vendor and/or create a Vendor Profile (See Fiestah’s Terms of Use for further information), and/or respond with a quote to an organizer’s event (“Quote on a Service Request”), we may request and store your financial information, such as your bank account information and other relevant Personal Data. By creating a Vendor Profile, you have the opportunity to provide additional information (“Business Information”)such as your business name, logo or avatar, credentials and qualifications, year of business establishment, links to your personal Web site, upload a photograph portfolio of your previous work, and other relevant information. We may supplement and/or modify your Business Information at our discretion to conform to Fiestah’s editorial policies.

When you respond to an organizer's Service Request, all of the Business Information is displayed to the Organizer that is making such Service Request. Therefore providing additional information beyond what is required at registration is entirely optional, but may enable Vendors to market their services more effectively and win more bids on Fiestah. Also, when you provide Fiestah with your mobile phone number, you may receive notifications from Fiestah about new Service Requests and/or updates or modifications to your existing Service Requests. You may sign-up for and/or modify the manner in which you receive Fiestah notifications via notifications preference page.

Surveys and Contests: Occasionally, Fiestah may conduct surveys or contests and Fiestah will collect information from these efforts. Surveys and contests are optional, and if you choose to respond your responses will be kept anonymous. These surveys may be conducted by and processed through third parties. Similarly, Fiestah may offer contests to qualifying users of Fiestah.com in which Fiestah asks for Personal Data. Except with respect to any survey partners, none of the survey results are shared with third parties in a personally identifiable form. Information Fiestah gathers through a contest may also be disclosed to third parties as necessary for prize fulfillment and other aspects of any contest or similar offering.

Anonymous Data: Fiestah may create Anonymous Data records from your Personal Data by excluding information that makes the information personally identifiable to you (such as your name). We may use this Anonymous Data to analyze inquiry, request and usage patterns so that it may enhance our Applications. Fiestah reserves the right to use and disclose Anonymous Data to third parties in its discretion. Anonymous Data does not permit the identification of individual persons.

How We Use the Information We Collect

In general, we may use information that we collect about you to:

  • deliver the products and services that you have requested;
  • manage your account and provide you with customer support;
  • perform research and analysis about your use of, or interest in, our products, services, or content, or products, services or content offered by others;
  • communicate with you by email, postal mail, telephone, and/or mobile devices;
  • send newsletters about products or services that may be of interest to you;
  • communicate with you with regard to partially completed service requests or job offers;
  • develop and display content and advertising tailored to your interests on our site and other sites;
  • create Anonymous Data records from such information;
  • verify your eligibility for and deliver prizes in connection with contests and sweepstakes;
  • enforce our Terms and Conditions;
  • manage our business; and
  • perform functions as otherwise described to you at the time of collection.

In addition, Fiestah may use your contact information to provide you with information about new and existing services and/or products that we think may interest you.

If you decide at any time that you no longer wish to receive such information or communications from us, please follow the unsubscribe instructions provided with our communications and our Site, here.

Sharing the Information We Collect

We want you to understand when and with whom we may share personal and/or other relevant information that we have collected about you and your activities while using our services. Fiestah does not share your Personal Data with third-parties, except as disclosed in this Privacy Policy or unless we receive your consent. Most of the information we share is to facilitate the matching of Organizers with Vendors but we cannot guarantee a successful transaction will occur once we disclose such information. Under no circumstances, other than in the event of a Business Transfer (as discussed below) will Fiestah sell, rent, or lease its Organizer lists (or the Organizer list of any individual Vendor) to a third party.

Circumstance under which we may share your personal information:

To Provide Information to Vendors: We may share your personal information to match a Service Request of an organizer with a service/product offered by a Vendor. Sharing this information with Vendors allows them to provide you with an accurate Quote on a Service Request. The information shared between Organizer and Vendor is not used for any purpose other than to facilitate communication and the exchange between Organizer and Vendor. Such personal information may include your username, the type of service and/or product requested, the description of the service and/or product requested, the date of the event, and any photographs pertaining to the Service Request. Once you accept a Quote from a Vendor, additional information will be shared, including Personal Data such as the your full name, phone number, email address, and street address of the Service Request location.

To Provide Information to Organizers: If you are a registered Vendor, we may share your personal information with Organizers requesting services through Fiestah. Sharing this information with Organizers helps them to assess Vendor quality and to select the Vendor to perform the service they need. The information we share is generally the information in your Vendor Profile, with the exception of your address, contact phone number, mobile phone number, and email address. In addition, we share the Quote you submitted on the Service Request and any additional information you choose to provide to the Organizer such as appointment start times, private notes, and questions about the Service Request. If your Quote is selected by the Organizer, Fiestah will then share your address, contact phone number, and email address with the Organizer in order to facilitate communication about the scheduled Service Request.

To Provide Information to Partner Companies: Fiestah may enter into co-branding or partnering relationships with third-party Web sites and companies to provide products and services to its users or to such third-parties' users. As a result, we may share your personal information with certain co-branded third-party and/or partnership service or product providers as required to provide a specific product or service that you request from a co-branded page or co-branded site. Any personal information you provide on the co-branded site may also be received by the co-brand partner that operates the co-branded site and could be stored and used by the co-brand partner according to its privacy policy. Fiestah is not liable to you for any use of your Personal Data by a co-brand partner. Also, because Fiestah does not control the privacy practices of our partner companies, please take time to review these third-party privacy policies.

To Facilitate Fiestah's Use of Third-Party Services: We engage certain trusted third-party contractors who work on behalf of or with Fiestah to help provide our services, including, but not limited to, hosting and maintenance, customer relationship, database storage and management, direct marketing campaigns and user credit card processing information storage. We will share your Personal Data information with these third parties, but only to the extent necessary to perform these functions and provide such services, and only pursuant to binding contractual obligations requiring such third parties to maintain the privacy and security of your data.

To Comply with Laws and Law Enforcement: Fiestah cooperates with all law enforcement inquiries, as well as other third parties, to enforce and comply with all relevant laws. We may disclose any information about you to government or law enforcement officials or private parties as we, in our sole discretion, believe necessary or appropriate to respond to claims, legal processes (including subpoenas), to protect the property and rights of Fiestah or a third party, the safety of the public or any person, to prevent or stop any illegal, unethical, or legally actionable activity, or to comply with the law.

In Connection with Business Transfers: Fiestah may sell, transfer or otherwise share some or all of its assets, including your Personal Data, in connection with a merger, acquisition, reorganization, sale of assets, or in the event of bankruptcy.

To Provide Information to Fiestah Affiliates: We may share some or all of your personal information with a company controlled by, or under common control with, Fiestah for any purpose permitted by this Privacy Policy.

Cookies

Like many Web sites, we also use “cookie” technology. Cookies are files that are stored on your computer that can be retrieved to assist in customizing your experience with the online service. Fiestah may use cookies to better understand how you interact with our Site and services, to monitor aggregate usage by our users and web traffic routing on the Site, and to improve the Site and our services. We do not use cookies to collect Personal Data. Most Internet browsers automatically accept cookies. You can instruct your browser, by editing its options, to stop accepting cookies or to prompt you before accepting a cookie from the Web sites you visit.

Changing or Deleting Your Account

If you are a registered user of Fiestah you can access, review and/or change your Personal Data. Simply sign in to the Site and click “My Account” and/or “Skill Profile” in the “Manage Profiles” section of our Site and follow the simple instructions. If you wish to delete your account, you must email support@fiestah.com with your request and we will remove your personal information from view as soon as reasonably possible, based on your account activity and in accordance with applicable law. We do retain information from closed accounts to comply with law, prevent fraud, resolve disputes, troubleshoot problems, assist with any investigations, enforce our Terms & Conditions, and to take other actions otherwise permitted by law.

Security

Fiestah is very concerned about safeguarding the confidentiality of your Personal Data. Fiestah will use commercially reasonable methods to keep Personal Data securely in its files and systems. Please note that with current technology, Fiestah cannot guarantee the security of your data as it travels over the Internet. You should note that in using our Applications, your information will travel through third-party infrastructures which are not under our control.

Our Applications may contain links to other Web sites. Fiestah is not responsible for the privacy practices and/or the content of any other Web sites to which our Applications link or which link to our Applications. The fact that we link to a Web site is not an endorsement, authorization and/or representation of our affiliation with that third-party. When you click on a link you may be taken to a location on the Internet that is not part of Fiestah. We do not exercise control over third-party Web sites and we encourage you to read the privacy policies or statements of the other Web sites you visit.

Children

Fiestah does not knowingly collect or solicit personally identifiable information from or about children under the age of eighteen (18). If we discover or are otherwise notified that a minor under the age of 18 has provided us with personal identifiable information, we will use reasonable commercial efforts to promptly delete such information from our files. If you believe that Fiestah has any information from or about a child under the age of 18, please email us at support@fiestah.com and we will take appropriate steps to remove such information from our files.

How to Contact Us

If you have any questions or concerns about Fiestah's Privacy Policy or its implementation, or if you believe there are inaccuracies in your account information you may contact us as follows:

By Mail
Fiestah, Inc.
500 7th Ave
17th Fl
New York, NY 10018
By Email
support@fiestah.com